Thank you for shopping with Anti Aging Lifestyle. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products from https://antiaginglifestyle.shop.
By placing an order on our website, you agree to the terms outlined below.
1. Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Orders are processed Monday through Friday, excluding weekends and public holidays.
During busy periods, sales events, holidays, or unexpected delays, processing times may take longer than usual. If there is a significant delay with your order, we will do our best to notify you using the contact information provided at checkout.
2. Shipping Rates
Shipping rates are calculated and displayed at checkout before payment is completed.
Shipping costs may vary depending on:
- Your shipping address
- Package weight and size
- Shipping method selected
- Carrier availability
- Domestic or international delivery location
Customers are responsible for reviewing shipping costs before completing their purchase.
3. Estimated Delivery Time
Estimated delivery times: 4–7 business days
Delivery times are estimates only and are not guaranteed. Delays may occur due to carrier issues, weather, customs processing, holidays, high shipping volume, or circumstances outside our control.
4. Shipping Confirmation and Tracking
Once your order has shipped, you may receive a shipping confirmation email with tracking information, if tracking is available.
Please allow 24–48 hours for tracking updates to appear after your order has been shipped.
If you do not receive tracking information or need help with your shipment, please contact us at contact@antiaginglifestyle.com.
5. Incorrect or Incomplete Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
Please make sure your shipping address, email address, and phone number are correct before placing your order.
Anti Aging Lifestyle is not responsible for orders that are delayed, lost, returned, or delivered to the wrong address due to incorrect or incomplete information provided by the customer.
If you notice an error in your shipping information after placing an order, please contact us immediately at contact@antiaginglifestyle.com. We will do our best to update the address before the order is processed or shipped, but we cannot guarantee changes once the order has been fulfilled.
6. Lost, Delayed, or Stolen Packages
Once an order has been handed over to the shipping carrier, delivery handling is generally the responsibility of the carrier.
Anti Aging Lifestyle is not responsible for packages that are delayed, lost, stolen, or marked as delivered by the carrier but not received by the customer.
If your package is delayed or marked as delivered but you have not received it, we recommend that you:
- Check your tracking information
- Confirm the shipping address used at checkout
- Check with neighbors, building staff, or household members
- Contact the shipping carrier directly for more information
We will do our best to assist with reasonable shipping-related concerns. For help, contact us at contact@antiaginglifestyle.com with your order number.
7. Damaged Packages
Please inspect your package when it arrives.
If your order arrives damaged, please contact us within 2 days of delivery at contact@antiaginglifestyle.com.
Please include:
- Your order number
- Your full name
- A description of the issue
- Clear photos of the damaged product
- Clear photos of the shipping box and packaging
We will review the issue and may offer a replacement, refund, or store credit depending on the situation.
8. Undeliverable or Returned Packages
If a package is returned to us because of an incorrect address, failed delivery attempt, refusal, or inability to receive the package, we may contact you to arrange reshipment.
Additional shipping fees may apply for reshipping returned packages.
If a refund is issued for an undeliverable or returned package, original shipping fees and any carrier-related charges may be deducted from the refund.
9. International Shipping
International shipping may be available depending on your location and carrier availability.
International customers are responsible for any customs fees, import duties, taxes, brokerage fees, or additional charges required by their country.
Anti Aging Lifestyle is not responsible for delays caused by customs, border inspections, import restrictions, or local delivery services.
Customers are responsible for making sure that the products they order can legally be imported into their country.
10. Shipping Restrictions
Some products may not be available for shipping to certain locations due to carrier rules, local laws, customs restrictions, or product limitations.
We reserve the right to cancel or refuse orders that cannot be shipped to the provided address.
If your order cannot be shipped, we will contact you and issue a refund where applicable.
11. Order Changes After Purchase
Once an order has been placed, we cannot guarantee changes to the shipping address, shipping method, product selection, or order details.
If you need to request a change, please contact us as soon as possible at contact@antiaginglifestyle.com with your order number.
We will do our best to help before the order is processed, but changes may not be possible once the order has been packed or shipped.