At Anti Aging Lifestyle, we want you to be satisfied with your purchase. Please read our Refund and Returns Policy carefully before placing an order.

By purchasing from https://antiaginglifestyle.shop, you agree to the terms outlined below.

1. Return Eligibility

We accept return requests within 14 days of the delivery date.

To be eligible for a return, the item must be:

  • Unused
  • Unopened
  • In its original packaging
  • In the same condition that you received it
  • Accompanied by proof of purchase or order confirmation

For hygiene and safety reasons, skincare, beauty, cosmetic, and personal care products that have been opened, used, tested, or damaged after delivery cannot be returned.

2. Non-Returnable Items

The following items are not eligible for return:

  • Opened skincare or beauty products
  • Used personal care items
  • Products without original packaging
  • Products damaged due to misuse or improper storage
  • Gift cards
  • Sale, clearance, or final-sale items
  • Items returned after the eligible return period
  • Products with broken seals, missing labels, or signs of use

If you are unsure whether your item is eligible for return, please contact us before sending it back.

3. Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives.

If your item arrives damaged, defective, or incorrect, please contact us within 2 days of delivery so we can review the issue.

To help us process your request, please include:

  • Your order number
  • A brief description of the issue
  • Clear photos of the product
  • Clear photos of the packaging
  • Your full name and contact information

If your claim is approved, we may offer a replacement, store credit, or refund depending on the situation.

4. How to Request a Return

To request a return, please contact us at:

Email: contact@antiaginglifestyle.com
Website: https://antiaginglifestyle.shop
Business Name: Anti Aging Lifestyle

Please include your order number and reason for return in your message.

Returns sent back without prior approval may not be accepted.

5. Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect due to our error.

Original shipping fees are non-refundable unless the return is caused by an error on our part.

We recommend using a trackable shipping service when returning items. Anti Aging Lifestyle is not responsible for return packages that are lost, delayed, or damaged in transit.

6. Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved or rejected.

If approved, your refund will be processed to your original payment method.

Please allow 5-10 business days for the refund to appear on your bank or card statement. Processing times may vary depending on your payment provider or financial institution.

7. Partial Refunds

In certain situations, only partial refunds may be granted, including but not limited to:

  • Items not returned in original condition
  • Items with missing packaging or accessories
  • Items returned outside the approved return period
  • Items damaged for reasons not caused by our error

We reserve the right to approve or deny partial refunds at our discretion.

8. Exchanges

We currently offer exchanges only for damaged, defective, or incorrect items.

If you need an exchange for the same item, please contact us at contact@antiaginglifestyle.com within 7 days of delivery.

9. Order Cancellations

Orders may be cancelled only if they have not yet been processed or shipped.

If your order has already been processed, packed, or shipped, we may not be able to cancel it. In that case, you may request a return after receiving the item, subject to this policy.

To request an order cancellation, please contact us as soon as possible at contact@antiaginglifestyle.com.

10. Refused or Undeliverable Packages

If a package is refused, returned due to an incorrect address, or marked as undeliverable by the shipping carrier, we may issue a refund for the product cost only after the package is returned to us.

Shipping fees and any additional carrier charges may be deducted from the refund.

Customers are responsible for providing accurate shipping information at checkout.

11. Late or Missing Refunds

If you have not received your refund after approval, please first check your bank account or card statement again.

Then contact your credit card company or bank, as processing times may vary.

If you have completed these steps and still have not received your refund, please contact us at contact@antiaginglifestyle.com